Latest News
Tbaytel Declares $17 Million in Fixed Dividends at Annual General Meeting
Wednesday, May 1, 2013
Tbaytel’s annual general meeting (AGM) was held April 30th, where it was announced that the City-owned communications company would once again pay a fixed dividend of $17 million to the City of Thunder Bay in 2013...
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Tbaytel Network Upgrades Currently Underway to Improve Cellular Service for Kenora Customers
Tuesday, April 30, 2013
Tbaytel is currently building a new cellular site in the downtown Kenora area to increase coverage for customers in the region. Two additional sites are also being added north of the downtown core and west towards Keewatin, Ont...
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Tbaytel Announces Fundraising Initiatives for the Disaster Relief Fund
Thursday, November 22, 2012
Tbaytel is pleased to announce additional fundraising initiatives to support the Thunder Bay Disaster Relief Fund...
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Thunderwolves Hockey Now On Tbaytel TV
Thursday, October 11, 2012
Tbaytel and Lakehead University are excited to announce the official launch of Lakehead University Thunderwolves Hockey games and interactive Thunderwolves content exclusively on Tbaytel Digital TV...
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Tbaytel Purchases Dryden Mobility
Wednesday, October 3, 2012
Dryden City Council unanimously approved Tbaytel’s offer to purchase the DMTS Mobility customer assets at a special open Council meeting this evening...
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Tbaytel CEO Announces Future Retirement Plans
Tuesday, July 17, 2012
The Board of Tbaytel announced today that it has launched a search for a company leader to replace Don Campbell who announced his intention to retire within the next year...
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Tbaytel Increases 4G Wireless Network Investment to $35.1 Million
Thursday, June 28, 2012
Tbaytel announced today that it has increased its planned 2012 investment in the new 4G wireless network from $5.8 million to $9.2 million. This raises the total two-year investment in the new network to over $35 million dollars...
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Tbaytel Announces $3.28 Million Special & Performance Dividends to The City of Thunder Bay
Thursday, May 3, 2012
Tbaytel today announced the declaration of $3.28 million in dividends to The City of Thunder Bay payable April 30, 2012. This dividend is comprised of a performance dividend and a special dividend and is in addition to the fixed annual dividend of $17 million...
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Tbaytel Introduces Wireless Number Portability in Kenora
Wednesday, August 31, 2011
Tbaytel announced today the availability of Wireless Number Portability service in Kenora.
Wireless Number Portability (WNP) allows mobile, home and/or business phone numbers to be switched to a Tbaytel wireless device, if it is an active phone number, and the customer is transferring their present number from a service provider in the same local area...
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Tbaytel Rebranding Its Wireless Network to 4G HSPA+
Friday, June 3, 2011
Effective today, Tbaytel is rebranding its 3G HSPA+ Network and will now refer to it as a 4G HSPA+ Network
On December 6, 2010 the International Telecommunication Union (ITU), an organization that defines network classifications within the telecommunications industry, expanded the definition of a 4G wireless mobile network. Initially, the ITU had a very narrow definition for 4G networks, but, in December, expanded it to now include HSPA+ networks (networks like Tbaytel’s current 3G HSPA+ Network). As a result of the new definition by the ITU, Tbaytel will now refer to its network as a 4G HSPA+ Network...
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Tbaytel Announces $3.5 Million Special & Performance Dividends to The City of Thunder Bay
Thursday, April 28, 2011
Tbaytel today announced the declaration of a $3.5 million dividend to The City of Thunder Bay payable April 30, 2011. This dividend is comprised of a performance dividend and a special dividend and is in addition to the fixed annual dividend of $17 million...
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Tbaytel Announces Launch of 3G HSPA Mobility Service in Thunder Bay
Wednesday, November 17, 2010
Tbaytel has launched its new 3G HSPA Mobility service in Thunder Bay. Tbaytel is actively promoting and selling its new services through its Tbaytel Store and Tbaytel Authorized Dealer channels. Customers are now able to sign up and access 3G HSPA mobility services, immediately benefiting from the features that the advanced mobile wireless platform will provide...
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Rogers Customers in Northern Ontario Transition to Tbaytel
Wednesday, September 1, 2010
Tbaytel and Rogers Communications announced today that all current Rogers wireless customers with the Thunder Bay and district area code '807' will be serviced by Tbaytel in November of this year...
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New Relationship Improves Education Delivery in Northern Ontario
Thursday, April 15, 2010
Confederation College and Tbaytel announced a new relationship today at a formal signing ceremony in the Dorion Building of the Thunder Bay campus. This relationship enables Confederation College and Tbaytel to identify, assess and implement innovative technologically assisted solutions that improve post secondary educational delivery in Northern Ontario...
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Rogers and Tbaytel Team Up to Bring Enhanced Mobility Services to Northern Ontario
Thursday, March 25, 2010
Rogers and Tbaytel today announced a strategic business relationship that will extend HSPA service and enhanced customer products across Northern Ontario. Rogers and Tbaytel customers will have access to Tbaytel's HSPA network from just west of Sault Ste. Marie to the Manitoba border, connecting users with 3G download speeds to communities and major highway corridors covering an area of close to 300,000 square kilometers for the first time...
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New Tbaytel High Speed Wireless Mobile Network to Change Communication Landscape in the North
Thursday, March 25, 2010
Tbaytel today announced plans to build a new Third Generation (3G) High Speed Packet Access (HSPA) wireless network across Northern Ontario. The new network will provide customers in Northern Ontario with an advanced mobile wireless platform for the future...
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Click for more info.Customer Service Inquiries
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday 11:00am - 6:00pm
Customer Service at 1046 Lithium Drive is closed to in-person traffic.
