Welcome to Internet Support
Accessible and Dependable 24 Hour Tech Support for High Speed and Dial-up Users
Call 684-FAST (3278)
Before calling Tbaytel Techical Support, try these solutions to your connection problem:
- Restart your computer.
- Check all cables and cords to ensure they are securely in place.
- For Dial-up users, check that you are dialing the correct number for Tbaytel Internet (624-3000). Refer to Tbaytel Regional Internet Helpdesk 1-800-478-0879 for roaming numbers in the 807 area.
- Visit various websites to determine if the problem is specific to one website.
- If using Microsoft Windows be sure to complete all necessary Windows Updates.
- Update your anti-virus program and run a system scan.
- Make note of any software, firewalls or routers you have recently installed on your computer and consider disconnecting each one to identify the possible source of the problem.
- If you are using a self install kit, ensure filters are installed on all phones.