iPhone Support
Tbaytel is here to help you with your iPhone and provide you with useful information about your wireless services and equipment
Below are links to some of Apple's popular troubleshooting documents to help you resolve the most common issues with you iPhone. For additional support, check your iPhone user guide or visit Apple's support page.
iPhone 5 Features
Learn more about the iPhone 5 functions and features
IPhone User Manual
The iPhone User Guide contains information related to the iPhone 4, iPhone 4S and iPhone 5's basic usage, syncing, file sharing, web browsing, music, messages, camera, App Store and much more.
Update your iPhone to iOS 6
The free iOS 6 Software Update is now available from Apple. Learn more about iOS 6 from Apple. www.apple.com/ios
Troubleshooting your iPhone
If you have encountered problems with your iPhone, please visit the iPhone support website for detailed troubleshooting instructions. Links to the more common iPhone problems are listed below:
- Troubleshooting iPhone hardware
- Frozen iPhone and common issues
- Can't make or receive calls, send or receive text messages, or access email or the web
- Can’t place or receive calls
- Can’t send or receive email
- If you can't send or receive text messages
- Troubleshooting iPhone accessories
- Troubleshooting MMS
- Optimizing your battery performance
Backing up and restoring your iPhone
To ensure that your data will not be lost, create regular backups of your iPhone data. For more information on backing up and restoring your iPhone, please see iPhone: About backups.
Popular iPhone Documents
Apple's Discussion Forum
Apple’s discussion forum is another valuable support resource that can be used to troubleshoot your issues. Discussion content on this forum reflects the views of individual participants only. Tbaytel holds no responsibility for accuracy of participant comments and will hold no legal liability for discussion results.
Click for more info.Mobility Inquiries
Visit 959 Fort William Rd. (in the Thunder Centre) or any Authorized Tbaytel Dealer
Thunder Centre Location:
Monday - Friday: 9:30am - 9:00pm
Saturday: 9:30am - 6:00pm
Sunday: 12:00 - 5:00
Call Customer Service: 807-623-4400 or 1-800-264-9501
Email Customer Service: customercare@tbaytel.net
Email Technical Support: support@tbaytel.net
Monday - Friday: 8:30am - 9:00pm
Saturday: 10:00am - 6:00pm
Sunday: 11:00am - 6:00pm

